HOW WE DO THINGS
THANK YOU FOR VOTING US CARROLL’S BEST…AGAIN AND AGAIN!
A major point of difference at The Spa on West Main is our team based environment. You are the guest of the entire team, and we sincerely appreciate you. We encourage you to choose your service provider based on your personal needs of the moment. Some of our guests prefer the same provider for every visit. Some like more variety and choose a different service provider from time to time. If your usual service provider is not available on a day that is convenient for you, you may make an appointment reservation with another team member for one service only and return to your usual provider the next visit. The SWM team cooperates to make sure your personal needs are met. We cordially invite you to relax, unwind, and enjoy being pampered The Spa on West Main way!
BEAUTY AND RESTORATIVE SERVICES
RELAXATION AND REJUVENATION SERVICES
The Spa on West Main offers you a range of expertise, training, and experience with our level system for Hair Designers and Nail Technicians. The levels range from Creative Designer 1 to Master Designer 2. Our Creative Designers have completed cosmetology school, passed their state board examination, and studied under one of our advanced designers for an additional 4-6 months.
The levels progress according to the additional education, experience and demand at the time of each Designer/Technician and services are priced according to these levels.
The Spa on West Main’s Estheticians and Massage Therapists/Practitioners have completed training at accredited schools for their specialty. They have also completed specialty training for the various Bioelement’s advanced services. Massage Therapists/ Practitioners are also licensed by the State of Maryland as per regulations and continue their education yearly, gaining advanced certifications.
PAYMENT METHODS
We gladly accept all major credit cards, cash and personal checks.
*A 3% convenience fee will be added to receipt when paying with a credit card.
GRATUITY
Because tips are not considered business income and go to directly to your service provider, they cannot be added to your service ticket upon check out. Tips are appreciated and accepted in the form of cash or check only. For your convenience, an ATM is available for tipping purposes only.
CANCELLATIONS
As a courtesy to our team, we ask that you cancel or change your scheduled appointment 24 hours in advance.
*A cancellation made within 24 hours will result in a 50% service charge and all future appointments will need to be secured with a credit card.